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Restart the Report Server

To restart the Report Server on Windows

  1. Click Start, Programs, BusinessObjects XI Release 2, BusinessObjects Enterprise, Central Configuration Manager.

    The Central Configuration Manager console appears.

  2. Stop all services, except World Wide Web Publishing Services.

    The Report Server stops.

  3. Start all services, except World Wide Web Publishing Services.

    The Report Server is restarted.

To restart the Report Server on UNIX

  1. Log into the system as the non–root user that installed the Report Server.
  2. Be sure that at least one of the following environment variables is set to a valid utf8/UTF-8 locale:
  3. Navigate to report_server_home/CommonReporting/bobje and run the following command:
    ./stopServers
    

    The Report Server stops.

  4. Be sure that at least one of the following environment variables is set to a valid utf8/UTF-8 locale:
  5. Navigate to report_server_home/CommonReporting/external/scripts and run the following command:
    ../setupenv.sh
    
  6. Be sure that:
  7. Navigate to report_server_home/CommonReporting/bobje and run the following command:
    ./startServers
    

    The Report Server is restarted.


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