Restart the Report Server

To restart the Report Server on Windows

Click Start, Programs, BusinessObjects XI Release 2, BusinessObjects Enterprise, Central Configuration Manager.
The Central Configuration Manager console appears.
Stop all services, except World Wide Web Publishing Services.
The Report Server stops.
Start all services, except World Wide Web Publishing Services.
The Report Server is restarted.

To restart the Report Server on UNIX

Log into the system as the non–root user that installed the Report Server.
Be sure that at least one of the following environment variables is set to a valid utf8/UTF-8 locale:
- LC_ALL
- LANG
- LC_CTYPE
Navigate to report_server_home/CommonReporting/bobje and run the following command:
```
./stopServers
```
- report_server_home
  Specifies the Report Server installation path.
The Report Server stops.
Be sure that at least one of the following environment variables is set to a valid utf8/UTF-8 locale:
- LC_ALL
- LANG
- LC_CTYPE
Navigate to report_server_home/CommonReporting/external/scripts and run the following command:
```
../setupenv.sh
```
- report_server_home
  Specifies the Report Server installation path.
Be sure that:
- The IAM_RPTSRV_HOME variable is set to:
  report_server_home/CommonReporting.
  
  report_server_home
  
  Specifies the Report Server installation path.
- (Oracle report database only) The LD_LIBRARY_PATH variable is set to $ORACLE_HOME/lib32:$ORACLE_HOME/lib:$ETPKIHOME/lib:$LD_LIBRARY_PATH
  Example: export LD_LIBRARY_PATH=$ORACLE_HOME/lib32:$ORACLE_HOME/lib:$ETPKIHOME/lib:$LD_LIBRARY_PATH
- The ETPKIHOME variable is set to report_server_home/CommonReporting.
  report_server_home
  
  Specifies the Report Server installation path.
Navigate to report_server_home/CommonReporting/bobje and run the following command:
```
./startServers
```
- report_server_home
  Specifies the Report Server installation path.
The Report Server is restarted.