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Allow IIS to Execute the Outlook Extensions

The IIS Web Server must have permissions to execute the Web Service Extensions for Microsoft Outlook.

To allow IIS to execute the Outlook extensions

  1. Open the Internet Information Services (IIS) Manager, and then expand the web server you are configuring for the Agent.
  2. Double-click Web Service Extensions.

    The Web Service Extensions pane appears.

  3. Confirm that the following extensions show a status of Allowed:


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