Web Agents contact the Policy Server regularly to receive any updated policies or encryption keys. The time interval for contacting the Policy Server can be adjusted by changing the PSPollInterval Web Agent configuration parameter.
Increasing the time interval can reduce unnecessary traffic between the Web Agents and the Policy Server. Consider increasing the interval when your SiteMinder environment has any of the following characteristics:
Note: For more information, see the Web Agent Configuration Guide.
Important! Increasing the PSPollInterval parameter also affects how quickly the Web Agents enforce SiteMinder policy changes. For example, suppose you change a Policy to revoke access for a terminated employee at 10:30, and your PSPollInterval parameter has a value of 3600 (the number of seconds in an hour). The Web Agents would not enforce the changed policy until as late as 11:30.
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