Implementation Guide › Performance Tuning › Web Tier Performance › Web Agent Performance

Web Agent Performance

The following factors influence SiteMinder Web Agent performance:

• Web server CPU and available memory.
• Policy Sever latency (how quickly the Policy Server responds to Web Agent requests).

If too few web servers are available to handle the number of requests, the following types of problems can occur:

• Delays of or inability of users to log in.
• Delays in users receiving the resources they requested.
• CPU usage at or near maximum capacity.

Anticipating the number of requests serviced by each web server during peak periods can help you determine the ideal number of web servers for your SiteMinder environment.

Use any of the following methods to estimate the number of requests:

• Complete a capacity planning effort.
• Generate a SiteMinder Activity report for each Web Agent in your environment.
• Generate a performance report for your web server.

  Note: For more information, see the documentation provided by your web server vendor.