Web Agent Guides › Web Agent Option Pack Guide › Installation Requirements and Considerations › Installation Requirements › Repair ServletExec's CLASSPATH for the Web Agent Option Pack (Windows)

Repair ServletExec's CLASSPATH for the Web Agent Option Pack (Windows)

If you install the Web Agent Option Pack on a Windows system with ServletExec ISAPI and you get an error message, such as Class not found, when accessing an existing servlet or JSP file, verify that the ServletExec classpath is correct.

If the classpath is correct and you still get an error, you can repair the classpath.pref file.

To repair ServletExec's CLASSPATH

1. Type the following URL in the address window of a Web browser:

   http://myserver.myorg.org/servlet/admin

   The ServletExec Admin Web page opens.

2. In the Virtual Machine menu, select classpath to open the Classpath page.
3. Click Submit.
4. Restart the Sun Java System Web server or IIS Admin services.

   This forces ServletExec to write the classpath.pref.

5. If you are using Windows 2000, stop the IIS Admin services, then start the World Wide Web Publishing service without manually restarting the IIS Admin services. If you still get an error, you can repair the classpath.pref file, as follows:
   1. Open the classpath.pref file in a text editor.
   2. Collapse all entries to one line, using semi-colons to separate them.
   3. Save the file.
   4. Restart the Web server.