Release Notes › Policy Server Release Notes › Known Issues › Known Issues in r12.0 SP2 › Searches for Many Policy Objects (63721)

Searches for Many Policy Objects (63721)

When searching on many policy objects using the Administrative UI, the connection between the Administrative UI and the Policy Server can time out, the Policy Server tunnel buffer can become corrupt, or both. In such cases, the Administrative UI displays a connection timeout error and no search results are returned. To eliminate this problem, adjust the Administrative UI Policy Server connection timeout and create a registry key for the Policy Server tunnel buffer size.

To adjust the Policy Server connection timeout

1. Login to the Administrative UI.
2. Click Administration, Admin UI, Modify Administration UI Connection, Search to open the Policy Server connection object.
3. Select the appropriate Policy Server and click Submit.
4. Set the Timeout field in the Advanced section to a large value, such as 2,000 seconds.

The Policy Server connection timeout is now increased.

To create a registry key for the tunnel buffer size

1. Create the following Policy Server registry key:

   HKLM\SOFTWARE\Netegrity\SiteMinder\CurrentVersion\PolicyServer\
   Max AdmComm Buffer Size

2. Set this registry key to a large value, such as 5,910,496 bytes.
3. Save the changes and exit the registry.

Note: Restart the Administrative UI if these symptoms persist following the connection timeout and buffer size changes.