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Customize the Application with a Response

To provide a more personalized experience for the customer, the retail clothing company can configure a response that lets customers who are over their credit limit apply for increased credit. If a customer has exceeded their credit limit, this response will redirect them to a credit application where they can apply for a higher credit limit.

To create a response

  1. Click on the Response tab.
  2. Click Create Response.

    The Create Response dialog opens.

  3. Complete the field as follows:
  4. Click Create Response Attribute.

    The Create Response Attribute dialog opens.

  5. Complete the fields and settings as follows:
  6. Keep the defaults for all the other fields.
  7. Click OK.

The response named CreditNotice has been created and will be sent to customers who exceed their credit limit.


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