Enable Multi-byte Character Support

MBCS support requires that you remove specific high‑bit ASCII character values from the Web Agent Configuration Object.

Note: Removing the high‑bit ASCII characters prevents the Web Agent from blocking the specific characters.

To enable MBCS support

1. Open the Administrative UI
2. Click Infrastructure, Agents.
3. Click Agent Configuration, Modify Agent Configuration.

   The Modify Agent Configuration pane appears.

4. Enter search criteria and click Search.

   Agent configuration objects matching the search criteria appear.

5. Select the Agent configuration object you want and click Select.

   Agent Configuration parameters are listed in the Parameters group box.

6. Click the Edit icon for BadURLChars.

   The Edit Parameter pane appears.

7. Remove the following from the Values field:
   • %00-%1f
   • %7f-%ff
8. Click OK.

   The edited values appear in the BadURLChars field.

9. Click Submit.

   The Web Agent Configuration Object is configured to support MBCS URLs.