Installation and Upgrade Guides › Policy Server Installation Guide › Troubleshooting › Java Error Messages When Uninstalling

Java Error Messages When Uninstalling

Symptom:

When I attempt to uninstall the Policy Server, Web Agent, SDK, or the documentation, the uninstallation program stops and issues one of the following error messages:

• "Could not find a valid Java virtual machine to load. You need to reinstall a supported Java virtual machine."
• "No Java virtual machine could be found from your PATH environment variable. You must install a VM prior to running this program."

Solution:

Make sure the JRE is in the PATH variable.