Symptom:
(LDAP) The default Policy Server behavior is to treat a CertSerialNumber as a broken string of numbers. This behavior causes a custom certificate mapping to fail if the user directory stores the CertSerialNumber as an unbroken string of numbers. The Policy Server fails to lookup the user because the default LDAP search contains spaces.
Solution:
Enable the NoSpacesinCertNumbers registry setting. Enabling the registry setting causes the Policy Server to treat certificate serial numbers as an unbroken string of numbers for all serial number comparisons.
Location: HKEY_LOCAL_MACHINE/SOFTWARE/Netegrity/Siteminder/CurrentVersion/PolicyServer/NoSpacesInCertSerialNumbers
Values: 0 (disabled) 1 (enabled)
Default Value: 0
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