Policy Server Guides › Policy Server Configuration Guide › Password Policies › Password Policy Troubleshooting › Active Directory Users Cannot Change Passwords
Active Directory Users Cannot Change Passwords
Symptom:
Users stored in Active Directory user directories cannot change their passwords.
Solution:
Check the following:
- The Active Directory user directory to which the policy is bound is configured with a secure (SSL) connection.
- The Active Directory user directory to which the policy is bound is configured to use the unicodePWD Password Attribute.