Policy Server Guides › Policy Server Administration Guide › Cache Management › Flush Caches › Flush User Session Caches

Flush User Session Caches

When a user successfully authenticates, the Policy Server begins a session for the authenticated user. During the user's session, the Web Agent stores authorization information in the user cache. However, if you change user access rights, it may be necessary to force the Policy Server to flush user session information from the Web Agent's cache. You can do this from the Administrative UI's Modify Global Tools pane.

To flush user sessions

1. Log into the Administrative UI.
2. Click Administration, Policy Server, Cache Management.
   The Modify Global Tools pane appears.
3. In the User Session Caches group box, select one of the following options:
   • All

     Flushes all user sessions from the user cache.

   • Specific User DN

     Flushes a specific DN from the user cache.

     If you select this radio button, select the user directory from the Directory drop-down list that contains the DN you want to remove and then enter the distinguished name in the DN field. You must specify a user's DN, not a group's DN. If you do not know the DN, click Lookup and search for the DN.

     Note: The option to flush user caches is only enabled for administrators that have the Manage Users privilege.

4. Click Flush.

   Depending on the radio button you selected, SiteMinder flushes all users or a specific DN from the user cache. This process takes up to twice the time specified by your Policy Server poll interval while the Policy Server synchronizes caches.

5. Click Submit.
   The user session caches are cleared.