Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Certificate Prompt, Authentication Failure Received › Verify Correct Policy Server and Web Agent Configuration

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Verify Correct Policy Server and Web Agent Configuration

After completing the steps in the previous topic based on your specific web server, verify your policy server and web agent configuration.

To verify correct policy server and web agent configuration

  1. Check that the Policy Server is created correctly.
  2. Check that the Web Agent contains the correct Policy Server information.
  3. Verify that the Web Agent is enabled.
  4. Restart the Web Agent and Policy Server.

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