Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › Overview › Determine SSL Connection Ability

Determine SSL Connection Ability

The first step in troubleshooting Authentication Schemes over SSL is to verify that SSL is properly configured and working. This is done without the interaction of the SiteMinder Web Agent so that these components can be individually analyzed.

To determine whether you are able to establish an SSL connection

1. Disable the SiteMinder Web Agent protecting the realm for which you want to use an authentication scheme over SSL.

   Note: For information about disabling a Web Agent, see the Web Agent Configuration Guide.

2. Using your browser, go to one of the following URLs (using a browser with a certificate):
   • https://web_server_name:port (Netscape Web Servers)
   • https://web_server_name:port/<SSL Virtual Directory> (IIS Web Servers)
   • https://web_server_name:port (Apache Web Servers)

   If this SSL connection is configured to require certificates, you will be prompted to select a certificate.

If you are unable to successfully establish this SSL connection, then see SSL Configuration for more information on configuring SSL. If you were able to establish this connection, but have not been successful in configuring SiteMinder, see SSL Troubleshooting.