By configuring a series of Policy Server objects, you can allow privileged users to impersonate other users. This feature is useful in situations where a helpdesk or customer service representative must troubleshoot problems for a customer, or when an employee is out of the office. Part of the impersonation process requires an impersonation authentication scheme which allows a privileged user to begin the impersonation process, identify the user to be impersonated (impersonatee), and establish an impersonation session. This authentication scheme is similar to the HTML Forms authentication scheme.
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