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Add Agents to an Agent Group

You can add existing Agents to an Agent group.

To add Agents to an Agent group

  1. Click Infrastructure, Agent Group, Modify Agent Group.

    The Modify Agent Group pane opens.

  2. Specify search criteria, and click Search.

    A list of Agent groups that match the search criteria opens.

  3. Select an Agent group, and click Select.

    The Modify Agent Group: Name pane opens.

  4. Click Add/Remove on the Group Members group box.

    The Choose agents pane opens.

    Note: Only Agents of the specified Agent type are listed in the Available Members column. For example, if the specified Agent Style is Radius and the specified Agent Type is 3-Com, only 3-Com Agents are listed. If the specified Agent Type is Generic Radius, all RADIUS Agents are listed.

  5. Select one or more Agents from the list of Available Members, and click the right-facing arrows.

    The Agents are removed from the list of Available Members and added to the list of Selected Members.

    Note: To select more than one member at a time, hold down the Ctrl key while you click on the additional members. To select a block of members, click on the first member and then hold down the Shift key while you click on the last member in the block.

  6. Click OK.

    The selected Agents are added to the Agent group.

  7. Click Submit.

    The Modify Agent Group Task is submitted for processing.


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