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Troubleshoot Agent Start-Up/ShutDown with LLAWP

If the Agent is not starting or shutting down properly, you can run the Low Level Agent Worker Process (LLAWP) from the command line.

The LLAWP handles inter-process Agent management. For IIS 6.0, LLAWP starts up after the Web Agent receives the first request. For Apache 2.0, the LLAWP process automatically starts when the Apache web server starts.

By running LLAWP from the command line, you eliminate the web server from the diagnostic process, which isolates Web Agent issues. Error messages are written to the Event log for Windows or to the console on UNIX systems.


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