Installation and Upgrade Guides › Web Agent Installation Guide › Upgrade a Web Agent to r12.0 SP2 › How to Prepare for a Web Agent Upgrade › Review the Upgrade Procedure

Review the Upgrade Procedure

Before upgrading a Web Agent, you should review the upgrade process in the SiteMinder Upgrade Guide. This guide contains important overview information as well as critical tasks that you should complete before upgrading a Web Agent.

Note: If you have upgraded the web server itself since you last installed the Web Agent, the Agent upgrade may not work. The upgrade is ensured only if the web server version has remained the same since the last Web Agent installation.