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Repair ServletExec’s CLASSPATH for JSP Password Services (Windows)

If you install JSP-based Password Services on a Windows system and get an error message that a servlet is not found when you access an existing servlet or Password Services .jsp, verify that the ServletExec classpath is correct.

If your classpath appears correct and the error still occurs, you may need to repair your classpath.pref file.

To repair the ServletExec classpath

1. Use the ServletExec Administrative Interface to define the Classpath for the Java Virtual Machine. For more information, see the ServletExec documentation.

   Note: You can access the ServletExec documentation on the New Atlanta Web site.

2. Restart the Sun Java System web server or IIS Admin services. This forces ServletExec to write the classpath.pref.
3. For Windows 2000, do the folloiwng:
   1. Stop the IIS Admin service.
   2. Start the World Wide Web Publishing service without manually starting the IIS Admin service.
   3. If the error still occurs, then continue with the following steps:
   4. Open the classpath.pref file with a text editor.
   5. Collapse all entries to a single line separated by a semi-colon(;).
   6. Save the file.
   7. Restart the web server.