Web Agent Guides › Web Agent Configuration Guide › Single Sign-On Security Zones › Security Zones Overview › Request Processing with Multiple User Sessions

Request Processing with Multiple User Sessions

Web Agents look up user sessions in the order of trusted zones. If a valid user session is found, the Web Agent uses the session information to process the user request. If no valid session is found, the Web Agent fails over to the next valid user session in the order of trust.

Responses from failed validations are ignored if there is another session to check. Otherwise, they are processed as normal. This means that if the Web Agent finds three trusted sessions to process and the first two fail to validate, only the responses from validating the third and final session are processed.

In the case of a successful validation, the Web Agent stops processing sessions and immediately begins processing the responses from the successful validation. If the agent has three sessions to validate and the first session validates successfully, the remaining two are ignored and the agent moves on to process the responses for the first successful validation.