Web Agent Guides › Web Agent Configuration Guide › Server-Specific Web Agent Configuration › Set the Agent Name and Default Agent Name Identities › Ensure that Agent Names Match

Ensure that Agent Names Match

SiteMinder rules and policies are tied to Agent names. If a request is made to a host with an Agent name that is unknown to the Policy Server, the Policy Server cannot implement policies. Therefore, the value for the Web Agent's DefaultAgentName or AgentName parameter must match the name of an Agent entry defined at the Policy Server.

You define an Agent at the Policy Server using the Administrative UI. The value you enter in the Name field of the Agent Properties dialog box is the value that must match the name defined for the DefaultAgentName or AgentName setting, whether the Web Agent is configured locally (Agent configuration file) or centrally from the Policy Server (Agent Configuration Object).