Winsock error 10054 message

Valid on Windows

Symptom:

When I try to log into the Policy Server, I receive the "Unable to proceed, winsock error 10054" message.

Solution:

One of the following could be the cause of the problem:

The policy store does not contain the proper SiteMinder schema. Make sure you imported the correct SiteMinder schema.
The Policy Server is not running. To start this server, use the Status tab on the Policy Server Management Console.
Important! If you are accessing this graphical user interface on Windows Server 2008, open the shortcut with Administrator permissions, even if you are logged into the system as an Administrator. For more information, see the release notes for your SiteMinder component.
The Policy Server is not connected to the policy store properly. Using the Data tab on the Policy Server Management Console, click Test Connection to make sure the policy store connects successfully. If it does not, reenter the data source information values on the Data tab by pointing the Policy Server at the policy store.