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Troubleshoot Policy Server Console Help on Netscape Browsers

If Netscape 4.7 (or earlier) is your default browser on Windows, you may have a problem starting the help. If you start the help while no Netscape window is open, you receive an error message.

However, the correct help still appears and works properly. If you start the help while a Netscape window is already open, the Help does not appear.

Both symptoms can be addressed by upgrading Netscape to a more recent version or by making Internet Explorer the default browser.

The problems do not occur for Netscape on UNIX.

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