Log Files

Depending on the problem you are experiencing, Support may request one or more of the following log files:

Component	Files
Policy Server	The Policy Server log (smps.log) The Policy Server profiler log (smtracedefault.log) The audit log (smaccess.log)
Web Agent	The Web Agent log The Web Agent trace log The web server error log The web server access log

Consider the following:

All Policy Server logs are located in siteminder_home\log.
- siteminder_home
  Specifies the Policy Server installation path.
Note: For more information about configuring the Policy Server profiler, see the Policy Server Administration Guide. For more information about auditing, see the Policy Server Administration Guide.
Web Agent logs have no default location or default names.
Note: For more information about configuring Web Agent logging, see the Web Agent Configuration Guide.