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Registration Not on File Error Appears

Symptom:

Registering the Administrative UI with a Policy Server fails with a registration record not on file error message.

You can receive this message when:

Solution:

Do one of the following:

If you are registering the Administrative UI for the first–time

  1. Log into the Policy Server host system.
  2. Run the following command:
    XPSRegClient siteminder_administrator[:passphrase] -adminui–setup
    
  3. Log into the Administrative UI using the default SiteMinder administrator account to complete the registration.

If you are trying to register an additional Policy Server connection

  1. Log into the Policy Server host system.
  2. Run the following command:
    XPSRegClient client_name[:passphrase] -adminui
    
  3. Log into the Administrative UI to register the Policy Server connection.


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