Installation and Upgrade Guides › Policy Server Installation Guide › Troubleshooting › Administrative UI Troubleshooting › Registration Not on File Error Appears

Registration Not on File Error Appears

Symptom:

Registering the Administrative UI with a Policy Server fails with a registration record not on file error message.

You can receive this message when:

• You have installed the Administrative UI and are trying to register the Administrative UI with a Policy Server for the first–time.
• You have registered the Administrative UI and are trying to register an additional Policy Server connection.

Solution:

Do one of the following:

If you are registering the Administrative UI for the first–time

1. Log into the Policy Server host system.
2. Run the following command:

   XPSRegClient siteminder_administrator[:passphrase] -adminui–setup
   

   • siteminder_administrator

     Specifies a SiteMinder administrator. If you are installing the Administrative UI as part of:

     • A new r12.0 SP2 environment, specify the default SiteMinder administrator account (siteminder).
     • An upgrade, specify any SiteMinder administrator account with super user permissions in the policy store.

     Note: If you are upgrading from r12.0 SP1 and do not have a super user account, use the smreg utility to create the default SiteMinder administrator (siteminder). For more information about using the smreg utility, see the Policy Server Administration Guide.

   • passphrase

     Specifies the password for the SiteMinder administrator account.

     Limits:

     • The passphrase must contain at least six (6) characters.
     • The passphrase cannot include an ampersand (&) or an asterisk (*).
     • If the passphrase contains a space, enclose the passphrase with quotation marks.
3. Log into the Administrative UI using the default SiteMinder administrator account to complete the registration.

If you are trying to register an additional Policy Server connection

1. Log into the Policy Server host system.
2. Run the following command:

   XPSRegClient client_name[:passphrase] -adminui
   

   • client_name

     Identifies the Administrative UI being registered.

     Limit: This value must be unique. For example, if you have previously used smui1 to register an Administrative UI, enter smui2.

   • passphrase

     Specifies the password required to complete the registration of the Administrative UI.

     Limits:

     • The passphrase must contain at least six (6) characters.
     • The passphrase cannot include an ampersand (&) or an asterisk (*).
     • If the passphrase contains a space, enclose the passphrase with quotation marks.
3. Log into the Administrative UI to register the Policy Server connection.