How many Policy Server and Agents running in your environment?

Use the Policy Server audit logs to determine the number.

What are the versions of the Policy Server and Agents?

Use the Policy Server audit logs to determine the versions.

Which Policy Servers are communicating with which Web Agents?

Use the Policy Server audit logs to determine this information.

What time of day do you encounter the least traffic at each site?

Review your web server logs and the Policy Server audit logs.

Are your Web Agents working in failover or round robin mode?

To maintain failover and round robin, refer to Mixed SiteMinder Environments.

Are you using single sign–on across the SiteMinder environment?

See this guide for more information about maintaining single sign–on.

Are you using credential collectors for authentication schemes?

See the Web Agent Configuration Guide for more information about using credential collectors in a mixed environment.

Does r12.0 SP2 support your third–party hardware and software?

See the SiteMinder r12.0 SP2 Platform Support Matrix on the Technical Support Site.

Do you have SiteMinder software that Professional Services customized?

Contact Customer Support for instructions.

Do you have access to previous versions of SiteMinder documentation? This guide refers to the previous SiteMinder documentation.

Locate the SiteMinder documentation on the Technical Support Site.

Do you have any customized files that can be overwritten by the upgrade?

Back up customized files before beginning the migration.