Install CA Workflow (Windows)

If you want to use CA Workflow to manage your business processes in CA Service Desk Manager, start and run the CA Workflow installation on a CA Service Desk Manager primary or secondary server.

To install CA Workflow

  1. Insert the installation media into your drive.

    Important! If your computer does not have an appropriate drive for the installation media, copy the media content to the computer on which you want to install CA Service Desk Manager. Then, start the installation. For a remote installation over the network, you can share a drive or folder on the network, and then connect over the network to start the installation.

  2. Select your language from the list, click Select Language.

    The Installation Menu appears.

    Note: If the Installation Menu does not automatically appear, start the installation by double-clicking the setup.exe file, located at the root of the installation media.

  3. Click the Product Installs tab.
  4. Click CA Workflow.
  5. Continue following the on-screen instructions to complete the CA Workflow installation.

    CA Workflow is installed and you can configure it for use with CA Service Desk Manager.

More information:

How to Configure the Problem Management Sample Workflow

CA Workflow Integration