Customizing › CA Business Intelligence Reports Customization

CA Business Intelligence Reports Customization

You can customize CA Business Intelligence reports, starting at the point after fields and tables have been defined in the CA Service Desk Manager schema.

Note: For information about performing schema modifications, see the Schema Designer Modification Overview.

Before you begin, verify that you have done the following:

• Installed CA Business Intelligence and configured CA Business Intelligence so it works correctly with CA Service Desk Manager.
• Established user permissions, roles, authentication options, and data partitions security for your Reporting environment.

Note: For information about setting up CA Business Intelligence security, see the Administration Guide.