Start a Secondary Server

If your installation includes one or more secondary servers, you must start the secondary servers prior to starting the primary server.

In a UNIX environment, you start each CA Service Desk Manager secondary server from the command line by using pdm_proctor_init.

In a Windows environment, you start each CA Service Desk Manager secondary server by using the Remote Proctor server.

To start a secondary server in Windows

  1. Select Services from the Control Panel.

    The Control Panel appears.

  2. Select the CA Service Desk Manager Remote Proctor service and click Start.

    The service is started.

More information:

pdm_proctor_init--Start Proctor on Secondary Servers