If your installation includes one or more secondary servers, you must start the secondary servers prior to starting the primary server.
In a UNIX environment, you start each CA Service Desk Manager secondary server from the command line by using pdm_proctor_init.
In a Windows environment, you start each CA Service Desk Manager secondary server by using the Remote Proctor server.
To start a secondary server in Windows
The Control Panel appears.
The service is started.
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