CA IT PAM Workflow Integration

CA IT PAM is a stand-alone CA product with features for automating and tracking hardware and software administration tasks in enterprise IT environments. CA IT PAM automates tasks and manages user interactions, such as approvals and notifications for compliance and accuracy within production environments.

When you integrate CA Service Desk Manager and CA IT PAM, you can leverage the benefits of CA IT PAM workflow capabilities from key points within CA Service Desk Manager. An effective integration between CA Service Desk Manager and CA IT PAM requires you to understand both products.

More information:

CA IT PAM Components

CA IT PAM Integration with CA Service Desk Manager at Run Time

How to Create a Process Definition

Create a Start Request Form

Attach a CA IT PAM Process Definition