Create a Document Status

You can create a document status for Knowledge documents in your CA Service Desk Manager system.

To create a document status

  1. From the Administration tab, select Knowledge, Approval Process Manager, Document Statuses.

    The Document Status List appears.

  2. Click Create New.

    The Document Status Detail page appears.

  3. Enter a name for the status and a description.
  4. Click Save.

    The document status is created.