479

QUICK PROFILE AMBIGUOUS RESULT

480

MOUSE OVER PREFERENCE BUG

486

GROUP LIST CONTAIN COMMA

488

ACTUAL DURATION IN WORKFLOW TASK GETS OVERWRITTEN

490

SERVICE TYPE EVENTS ARE NOT DELAYED

499

REPORT TAB SHOWS ERROR IF DIFFERENT WEBENGINE USED FOR LOGIN

506

ACCESS TYPE SETS TO ZERO WITH PDM_LDAP_SYNC

507

COMMAS ADDED TO GROUP NAME

508

SCRIPT ERROR AFTER PUBLISHING JAVASCRIPT FILE

509

RESOLUTION_TEXT FROM GETDOCUMENTBYIDS WEB SERVICES METHOD

511

COPY ROLE FAILS AT SECONDARY SERVER

519

WRONG SQL QUERY ON SUB FACTORY

521

QUICK PROFILE DONOT POPULATE VALUES WHEN AVOID POPUPS IS SET

522

REPORTS MAY FAIL WHEN SPECIAL CHARACTERS ARE USED IN LOGIN

526

UNABLE TO UN-PUBLISH KNOWLEDGE DOCUMENT WITH WEB SERVICES

528

EMAIL NOT SENT FROM KNOWLEDGE DOCUMENT IF CONTACT HAS SPACE

532

SURVEY LINK RECEIVED BY A GROUP CONTACT THROWS ERROR

538

ERROR WHEN PUBLISHING THE REWORKED DOCUMENT

539

ASSIGNEE FIELD IS NOT REFRESHED AFTER TRANSFER ACTIVITY

540

SPELL CHECK FAILS FOR WORDS MORE THAN 80 CHARACTERS

541

PDM_MAIL_NXD PROCESS MAY STOP SENDING EMAIL NOTIFICATIONS

552

MULTIPLE NOTIFICATION MACROS ARE NOT MIGRATED PROPERLY

553

WHILE INSTALLING REMOTE COMPONENTS SQL OPTION IS MISSSED

554

INCORRECT EDIRECTORY CONTACT INFORMATION

555

LOG MAY DISPLAY LOGIN CREDENTIALS

557

FILES QUEUED FOR PDM_TEXT_API

558

HOT KEY ISSUE WITH GERMAN KEYWORD ON FIREFOX

559

ERROR DISPLAYED WHILE COPYING PROPERTY VALIDATION RULES

561

DOMSRVR HANGS WITH SAVE OF STORED QUERY WHERE CLAUSE

562

FACTORY NAME TO DISPLAY NAME

564

ISSUE COPY FUNCTION FAILS

567

CHANGING ACCESS TYPE INTERMITTENTLY CAUSES DOMSRVR CRASH

568

PDM_TRACE ON DOMSRVR MAY CAUSE IT TO TERMINATE

569

ADD_KNOW_LIST OPTION NON-FUNCTIONAL FOR ISSUES

570

ERROR VIEWING CI RELATIONSHIP

571

WEBENGINE MAY TERMINATE ABNORMALLY INTERMITTENTLY

572

PDM_RPC ERROR CALLING EXTERNAL WSDL

573

JAVA BPMESSAGE SUPPORT

574

SCRIPT ERRORS ON CLICKING VIEW SCHEDULE BUTTON

575

LIST ALL ON ATTACHMENTS THROWS SCRIPT ERROR

576

FACTORY NAME TO DISPLAY NAME

577

LEFT CLICK NOT WORKING AFTER USING KEYBOARD

581

UNABLE TO TYPE IN THE @ SIGN IN DESCRIPTION FIELD

582

DATES IN CHANGE WINDOW SHOWS INCORRECTLY WITH DD/MM/YYYY

583

BOPLGIN MIGHT CRASH WHEN CONFIGURED VIA EEM AGAINST LDAP

587

SCHEDULE DATE FORMAT IS NOT CHANGING ON MOUSE HOVER POINTER

589

DOMSRVR MEMORY GROWTH DURING ARCHIVE/PURGE PROCESS

590

DUPLICATE REPORTS IN LIST SEEN WITH BOXI

591

TASK DESCRIPTION LINE BREAKS

592

AUTO POPULATED CATEGORY NOT SAVED

593

'EDIT IN LIST' IGNORES DATA PARTITIONS.

596

URL ATTACHMENT VALUE IN INCIDENT ATTACHMENT TAB IS GARBLED

597

TEXT SIZE LIMITATION ERROR APPEARS TWICE

599

'SERVICE TYPE' NOT POPULATED FOR DEFAULT PRIORITY

600

ORA: 1795 ERROR ON OPENING CONFIGURATION ITEM

602

LDAP SYNC OVERWRITES TENANT

604

PDM_REPLACE FAILS ON SUSE LINUX

605

INACTIVE USERS SHOWN IN ASSIGNEE OF TICKET

607

UNABLE TO SEARCH KNOWLEDGE DOCUMENT AFTER THEY GET STARTED

608

MANUAL NOTIFY WITH % CREATE GARBAGE CHARS

610

PDM_KIT UTILITY CRASHES ON ENCOUNTERING A NEW LINE CHARACTER

612

PDM_UCONV FAILS WITH ERROR ABOUT MISSING MSVCR71D.DLL FILE

614

PROPERTY VALUE NOT COPIED WHILE COPYING VALIDATION RULE

615

UNABLE TO CLOSE CHANGE ORDERS OR USE THE WORKFLOW TAB

616

ERROR POPUP FROM NOTIFICATION HISTORY OF TICKET

617

INAPPROPRIATE ACCESS TO ATTACHMENTS

618

MENU ITEMS MISSING FOR ACTIVITIES MENU

621

CI LOST WHEN COPYING AN EXISTING CHANGE ORDER

622

DATA LOST WHEN SAVING TICKET WITH INVALID DATA

625

UPDATE GROUPS AND ENVIRONMENT BUTTONS MISSING

629

LDAP LOGIN UNAVAILABLE WHEN MULTI-TENANCY SET TO SETUP

631

EMAIL IS NOT SENT FROM KD WHEN LAST NAME IS SAME

632

CATEGORY FIELD NOT AUTO-POPULATED

634

CALL TO FINDCONTACTS() WEBSERVICE INCREASES DOMSRVR MEMORY

635

SECURITY VULNERABILITY PROBLEM IN TOMCAT SERVER

636

AHD CODES IN NOTIFICATION MESSAGE

637

EMPLOYEE EMAIL DOESN'T CREATE REQUEST IN MULTI TENANCY SETUP

640

SAP INTEGRATION

641

RATE AND COMMENT RADIO BUTTONS DISABLED

642

WEBENGINE TERMINATES OR HANGS INTERMITTENTLY

643

GARBLED CHARACTERS IN BATCH FILE NOTIFICATIONS

645

INCORRECT TABLE INSERTED IN KT

646

LDAP MEMBER'S ACCESS TYPE NOT UPDATED

648

KOREAN DOUBLE BYTE CHARACTERS ARE GARBLED IN ACTIVITY LOGS

650

UNABLE TO MERGE LDAP CONTACT FOR LEVEL 2 ANALYST ROLE

651

ASSIGNEE MISSED FROM QUICK INCIDENT TEMPLATE

652

APOSTROPHE IN THE PDM_TEXT_CMD INPUT LOGS ERRORS

653

KNOWLEDGE CATEGORY SCRIPT ERROR IN EMP INTERFACE

656

PDM_WEBCAHCE -H FAILS TO BRING HELP INFORMATION

657

DETAIL REPORTS ARE IMPROPERLY FORMATTED

658

CLOSING PARENT TICKET CLOSES CHILD TICKETS

659

LOOKUP LIST SHOWS INACTIVE RECORDS

661

PDM_DEREF ERROR MESSAGE IF NO PARAMETERS SPECIFIED

664

WEB SERVICE CALLS FAIL WITH SOAP EXCEPTION 1005

665

REPORT TAB DISPLAYS SAME REPORT ON FIREFOX 3.X

667

PRIORITY VALUE IS SHOWN AS 'D' WITH NOTIFICATION

668

CONFIGURATION ITEM FORM MISSING BUTTONS

670

MISSING OUTER JOIN IN REPORTS INVOLVING USP_CONTACT TABLE

671

EMAIL NOT SENDING CORRECTLY WITH FROM ADDRESS

672

SCOREBOARD COUNT SHOWS WRONG FOR A CONTACT OF NEW ROLE

676

WEBENGINE TERMINATES INTERMITTENTLY

677

SPEL_SRVR TERMINATES INTERMITTENTLY

678

DETAIL REPORT CONTENT NOT WRAPPED PROPERLY

680

RESULTS NOT DISPLAYED PROPERLY FOR STORED QUERY

691

CREATE ATTACHMENT CRASHES TOMCAT

693

LOCALIZED TEXT AT THE MESSAGE CATALOG IS GARBLED

694

KOREAN DOUBLE BYTE CHARACTERS ARE GARBLED IN KD

696

SERVICE DESK PROCESSES MAY TERMINATE INTERMITTENTLY

701

SITEMODS.JS DOWNLOADED TWICE IN SCRATPAD.HTMPL

716

BOPLGIN HANGS OR TERMINATES

718

ANIMATOR CANNOT FIRE EVENT, TICKET LOCKED

33

INCORRECT DISPLAY OF VALUES WITH ANGLE BRACKETS IN WSP