Web Services Configuration

Managing Web Services › Web Services Configuration

Web Services Configuration

The CA Service Desk Manager Web Services may be configured with entries in special web configuration files. The names and descriptions of the configuration options are summarized as follows:

Option Name	Description
design_mode_stubs	Sets the Web Service to 'design mode' (CA Service Desk Manager only).
require_secure_logon	Requires the login() and loginService() web methods to be called with a secure protocol, such as https.
require_secure_connection	Requires that every web method be called with a secure protocol.
disable_user_logon	Disables both login() and loginService() web methods, so only loginServiceManaged() can be used to log in.

Note: The configuration settings can be set in the deploy.wsdd file. For Unicenter Service Desk r11.0, this file is located in this subdirectory: <NX_ROOT>/sdk/websvc/R11. For post GA 6.0, it is located in this subdirectory: <NX_ROOT>/sdk/websvc/60. We recommend that you create a back up copy of either file before making any changes to it.

CA Service Desk Manager has added protection to the integrity of the Tomcat server on which it is running by checking the length of the attribute values that are passed to Web Service methods. By default, web service calls will return an Axis Fault if the length of an attribute value is greater than 900,000 bytes.

The following parameters are set in the deploy.wsdd file:

fatal_max_string_length. Sets the length of the largest attribute value that will be accepted by a web service method.
Default: 900,000 bytes
validate_parameters. Sets whether the attribute value length checking will be performed. Set to 0 to turn the validation off.
Default: 1 (on)
exception_methods. Displays a comma-delimited list of Web Service methods that are exempt from the attribute value length validation.

More information:

Redeploy the Web Services

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