Start and Stop CA Workflow

You must first install and configure CA Service Desk Manager before installing CA Workflow. The default CA Service Desk Manager Tomcat is automatically configured, started and stopped by the CA Service Desk Manager daemon manager. The pdm_tomcat_nxd command line utility can be used to start and stop the Tomcat instance as well.

To start and stop CA Workflow

  1. Install and configure the CA Service Desk Manager primary server.
  2. Install and configure the CA Service Desk Manager secondary server, if you intend to install CA Workflow on a secondary server.
  3. Run pdm_edit (on the primary server) to configure specific processes to be started on the secondary server.
  4. Recycle CA Service Desk Manager services.

    This will version control specific environment variables to a secondary server that are required to install and run CA Workflow.

  5. Install and configure CA Workflow.
  6. Run pdm_tomcat_nxd -d start -t CAWF

    This manually starts CA Workflow.

    Note: Run pdm_tomcat_nxd -d stop -t CAWF to stop CA Workflow.

  7. Install CAWF options on the primary server.

    This allows CA Workflow to start and stop automatically, and will allow communications between CA Service Desk Manager and CA Workflow.

More information:

pdm_tomcat_nxd—Start or Stop a Tomcat Instance


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