Planning › CA MDB Installation Planning

CA MDB Installation Planning

To help you plan for a successful CA MDB installation and configuration, use the following information to research and gather information.

• Research—Read the CA Management Database Overview to become familiar with the CA MDB, determine your deployment strategy, and read about any SQL Server or Oracle issues you may need to be aware of to use the CA MDB with CA Service Desk Manager.
• SQL Server—To help ensure that you can configure the product and components on SQL Server, complete the following steps:
  • Enable TCP/IP on the computer on which you want to perform the installation and configuration.
  • Have the following information available:
    • The named instance of the server that is running SQL Server.
    • The SQL Server database user name and password.
    • The SQL Server database port number.
• Oracle—Have the following information available:
  • Whether the Oracle database is local or remote.
  • Whether you need to create tablespaces.
  • The Net service name.
  • The DBA user name and password.
  • The data and index tablespace name.
  • The complete path for the tablespace.
  • JDBC connection information, including the system identifier (SID) and listener port.

  Note: If you are not sure what to enter for your database, see the Server Configuration Online Help.