Planning › CA Business Intelligence Installation Planning

CA Business Intelligence Installation Planning

To help you plan for a successful CA Business Intelligence installation and configuration, use the following information to research and gather information.

• Research—Complete the following steps:
  • Read the Release Notes to understand the requirements for CA Business Intelligence.
  • Read your CA Business Intelligence documentation, including both the Release Notes and optional readme file (if available).

  Note: For a detailed list of supported environments and hardware requirements, see the various Supported Platforms documents on the CA Business Intelligence DVD. These documents include specific version and patch-level requirements for web application servers, web browsers, and operating systems.

• Installation Home Directory—Determine the home directory in which you want to install CA Business Intelligence. The default locations are:
  • For windows 32bit computers: C:\Program Files\CA\SC\CommonReporting3
  • For x64 computers: C:\Program Files X(86)\CA\SC\CommonReporting3

  If this directory does not exist, create it before starting the installation.

• Antivirus Software—Temporarily disable any antivirus software scanning on the computer on which you install CA Business Intelligence.
• Application Server Support—The CA Service Desk Manager integration with CA Business Intelligence only supports Apache Tomcat as the CA Business Intelligence application server.

Important CA Business Intelligence installation is limited to Windows platforms only for CA Service Desk Manager r12.5. You can, however, integrate CA Business Intelligence with CA Service Desk Manager on all supported operating systems.