Managing Web Services › External Specifications › Access Control and Management

Access Control and Management

To minimize the potential problem of web services ticket flooding and to maintain the stability of the CA Service Desk Manager server, this version of CA Service Desk Manager Web Services uses an Access Control and Management system. It works primarily to handle the excessive service activities initiated by trusted user applications that can result from programming errors or exceptions. It also works as a barrier for controlling access to CA Service Desk Manager Web Services from malicious attackers. An administrator of a web service application is able to create and define an access policy in CA Service Desk Manager that controls access to CA Service Desk Manager Web Services from a web service application.

Note: A default access policy with a code of DEFAULT is provided. The default access policy contains no access restrictions and is only applied to sessions authenticated through username and password.