Administering Knowledge Management › Action Content › Create Action Content (Action URL)

Create Action Content (Action URL)

You can create Action Content for a knowledge documents. These action URLs can launch a live website that is accessible to all users of your system. You can also link action URLs to automated tasks on your server, and you can embed these scripts into knowledge documents, tree documents, document templates, and knowledge forums.

To create action content (Action URL)

1. On the Administration tab, browse to Knowledge, Action Content.

   The Action Content list page appears.

2. Click Create New.

   The Create New Action Content page displays.

3. Complete the fields. The following fields require explanation:
   • Code

     Specifies a unique identifier for this action content item.

   • Use Internal HTMPL

     Creates an internal link in the application that dynamically passes information, such as the user name and session ID, from knowledge documents into third-party applications. Do not select this option.

   • Action URL

     Specifies a URL that links to a web page, template, or automated script, for example: http://www.ca.com.

   Click Save.

   The action content is created.