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Arquivo NX.env

Revise o arquivo $NX_ROOT/NX.env para verificar se as opções de KPI básicas foram definidas corretamente.

Caso tenha instalado a opção Tabela de dados de ticket de KPI, o arquivo NX.env inclui o seguinte:

#####################################################################
# NX_KPI_TICKET_DATA_TABLE
# Enable the collection of changed fields from ticket objects 
# (like Requests, Issues and Change Orders) to write record entries 
# into the usp_kpi_ticket_data table. 
#####################################################################
@NX_KPI_TICKET_DATA_TABLE=Yes

#####################################################################
# NX_KPI_FUZZ_TIME
# Specifies a tolerable delay for each KPI within which kpi_daemon 
# sends a request to retreive KPI data when this kPI's refresh time
# is timeout
#####################################################################
@NX_KPI_FUZZ_TIME=20

Observação: o valor padrão de @NX_KPI_FUZZ_TIME é 20 segundos. É possível modificar esse valor no intervalo de 0 a 40 segundos. Caso a variável seja definida com um valor superior a 40, o valor utilizado será 40 segundos.

#####################################################################
# NX_ALWAYS_KEEP_KPI_VERSIONS
# The keep_version attribute in Kpi table is displayed on the KPI 
# Detail Edit form as a checkbox. The NX_ALWAYS_KEEP_KPI_VERSIONS 
# option specifies that checkbox is read-only and is always checked. 
#####################################################################
@NX_ALWAYS_KEEP_KPI_VERSIONS=Yes