Service Level Agreements associated to a ticket.
|
Field |
Data Type |
Reference |
Remarks |
|---|---|---|---|
|
_mapped_chg |
INTEGER |
chg id |
|
|
_mapped_cr |
STRING 30 |
Call_Req::persid |
These are mostly required for advanced runtime queries. |
|
_mapped_iss |
STRING 30 |
issue persistent_id |
|
|
_mapped_iss_wf |
INTEGER |
isswf::id |
|
|
_mapped_wf |
INTEGER |
wf::id |
|
|
del |
INTEGER NOT_NULL |
Active_Boolean_ Table::enum |
Deleted flag 0—Active 1—Inactive/marked as deleted |
|
id |
INTEGER UNIQUE NOT_NULL KEY |
|
Unique (to the table) Numeric ID |
|
last_mod_by |
UUID |
ca_contact::uuid |
Specifies the UUID of the contact who last modified this record. |
|
last_mod_dt |
LOCAL_TIME |
|
Indicates the timestamp of when this record was last modified. |
|
last_ttv_upd |
LOCAL_TIME |
|
|
|
map_sdsc |
STRING 30 NOT_NULL |
Service_Desc:: code |
|
|
persid |
STRING 30 |
|
Persistent ID (SystemObjectName:id) |
|
sla_viol_status |
INTEGER |
|
|
|
ticket_id |
INTEGER NOT_NULL S_KEY |
|
|
|
ticket_type |
STRING 30 NOT_NULL |
|
|
|
time_to_ violation |
LOCAL_TIME |
|
|
|
ttv_event |
STRING 30 |
Attached_Events::persid |
|
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