Best Practices › Guidelines for Customizing Catalog Content › Catalog Entries › Service Option Groups

Service Option Groups

Most service option groups in the predefined catalog are named the same as the corresponding service, for simplicity. They have multiple service options contained within them.

As your catalog becomes more mature, this one-to-one relationship between services and service option groups is likely to decrease. Some examples of having multiple service option groups in a service exist in the "Procure Laptop" and "Procure Desktop" services. The hardware configuration of laptops and desktops have differences. However, the standard and optional software bundled with them is typically identical. Therefore, the catalog does not duplicate the service options related to software choices in the two services. Instead, both services include service option groups for standard and optional software bundles.

Naming conventions become more important as the number of services and service option groups increases. The naming standards are as follows:

• All folders and services have unique names
• If a service contains only one service option group, their names are the same
• If a service contains multiple service option groups, one service option group has the same name as the service, and the others have unique names