Preparing to Install or Upgrade › Considerations and Requirements Before Installation › Requirements and Considerations for the DBMS and CA MDB › Database Management System

Database Management System

CA Service Catalog supports the following database management systems:

• Microsoft SQL Server 2005 or 2008 running on Windows
• Oracle 10g R2 or 11g R2 running on Windows or Linux

If you are implementing CA Service Catalog in a multilingual environment, verify that your DBMS supports Unicode for double-byte languages. For example, if you are using Oracle, install Oracle with Unicode Support to help ensure that localized double-byte characters display correctly.

Important! If you are using a version of Oracle or SQL Server that CA Service Catalog does not support, do the following: Back up your database, upgrade to a supported version of DBMS software, and install CA Service Catalog.

Note: For details about supported versions of database management systems, see the Release Notes.