Integrating with External Reservation Services › Create the Service for Returning Resources or the Reservation Early

Create the Service for Returning Resources or the Reservation Early

You can create a service to return early all or some resources of an existing reservation. For example, you can let users return only the additional memory requested earlier but keep the remainder of the reservation. Conversely, you can let users return an entire reservation early, even if they requested an extension. All early returns become credits toward billing, so that users are not charged for resources that they returned. You create this service by defining the service and its options, including all related service option elements. You also create a related form and attach the form to the service option. Together, these elements comprise the service that users request to return early all or some resources of an existing reservation. For this scenario, you create a service named Return Computer Early.

1. Create the form for the early return.

   You use the form and the rate element mentioned in the next step to define the cost for the service.

2. Create the service option group for the early return

   As part of this process, you do the following:

   • Create the reservation element.
   • Create the form element and attach the form.
   • Create the rate element.

   Note: The Reservation element, Form element, and Rate element are the service option elements that comprise the service option group. In the following topics, the field values for creating and configuring these elements are customized for this scenario. If applicable, you can customize field values to meet your requirements. For details about the fields for these elements, see the Administration Guide.

3. Create the reservation service, as follows:
   1. Click Service Builder, Services.

      The Services page appears. This page displays the folders containing services, organized hierarchically.

   2. Expand the tree and select the folder in which you want to add the new service. Click Add.

      Note: To add a service at the service provider (top) level, click the plus sign without expanding the tree.

      The details dialog appears.

   3. Specify Service for the Type field, because you are adding a new service.

      The fields for a service appear.

   4. Complete the fields on the dialog and set the permissions. Save the service with the name Return Computer Early.

      Note: For more details about these fields and about creating a service, see the Administration Guide.

4. Define the service, as follows:
   1. Expand the tree to display the service named Return Computer Early and click the Define icon.
   2. Add the service option group named Return Computer Early to the service.
   3. Perform any additional actions that apply, for example, the following:
      • Add another service option group to the service.
      • Set permissions on which user roles can subscribe to or request the service option group.

      Note: For more details about these actions about defining a service, see the Administration Guide.

You have created the service for returning early all or part an existing reservation.