Customizing › How to Customize the Request Status List › Become Familiar with requestshared.xml › Sample Sections

Sample Sections

The following sample sections of the requestshared.xml file illustrate important settings that control the request status values. In these sections, the ellipses represent omitted lines.

<?xml version="1.0" encoding="UTF-8" ?> 
...

- <request_header>
  <!--  status values must be synchronized with the status list in request_item, request_item_approval_action and/or request_item_fulfillment_action   --> 
...
  <st_1>Pending</st_1> 
  <st_2>Completed</st_2> 
...
  <st_100>Not Submitted</st_100> 
  <st_101>Not Submitted - Cart</st_101> 
...
  <!--  400 to 499 are reserved   --> 
  <st_400>Pending Approval</st_400> 
...
  <!--  800 to 899 are reserved   --> 
  <st_800>Approved</st_800> 
  <st_801>Approval Not Needed</st_801> 
...
  <st_1000>Pending Fulfillment</st_1000> 
  <st_1001>Check Availability</st_1001> 
...
  <st_1999>Fulfillment Cancelled</st_1999> 
  <st_2000>Fulfilled</st_2000> 
... 
  </request_header>

- <request_item>
  <!--  status values must be synchronized with the status list in request_header, request_item_approval_action and/or request_item_fulfillment_action   --> 
...
  <st_1>Pending</st_1> 
  <st_2>Completed</st_2> 
...
  <st_100>Not Submitted</st_100> 
  <st_101>Not Submitted - Cart</st_101> 
... 
  <!--  400 to 499 are reserved   --> 
  <st_400>Pending Approval</st_400> 
... 
  <!--  800 to 899 are reserved   --> 
  <st_800>Approved</st_800> 
  <st_801>Approval Not Needed</st_801> 
...
  <st_1000>Pending Fulfillment</st_1000> 
  <st_1001>Check Availability</st_1001> 
...
  <st_1999>Fulfillment Cancelled</st_1999> 
  <st_2000>Fulfilled</st_2000> 
... 
  </request_item>

- <request_item_approval_action>
  <!--  status values must be synchronized with the status list in request_header and request_item   --> 
  <!--  A "default" value for the attribute "current_status_value" indicates these statuses are listed by default in the "item status" menu if no other custom statuses are defined   --> 


<custom_menu current_status_value="default">
				<!-- 400 to 499 are reserved -->
				<st_400 statval="400"/>
			
				<!-- 500 to 599 can be used for custom pending approval status -->
				<!-- 600 to 699 are reserved -->
				<!-- 700 to 799 can be used for custom rejected status -->
				<!-- 800 to 899 are reserved -->
				<st_800 statval="800"/>
				<!-- 900 to 999 can be used for custom approved status -->
				<st_600 statval="600"/>
			</custom_menu>

			<custom_menu current_status_value="800">
				<!-- 400 to 499 are reserved -->
				<st_800 statval="800"/>
				<st_999 statval="999"/>
				<!-- 900 to 999 can be used for custom approved status -->
				<st_600 statval="600"/>
			</custom_menu>
...		
		</request_item_approval_action>
		<request_item_stuck_approval_action>
		<custom_menu current_status_value="default">
				<!-- 400 to 499 are reserved -->
				<st_400 statval="400"/>
				<!-- 500 to 599 can be used for custom pending approval status -->
				<!-- 600 to 699 are reserved -->
				<!-- 700 to 799 can be used for custom rejected status -->
				<!-- 800 to 899 are reserved -->
				<st_800 statval="800"/>
				<!-- 900 to 999 can be used for custom approved status -->
				<st_600 statval="600"/>
			</custom_menu>
...
			<custom_menu current_status_value="200">
				<!-- 400 to 499 are reserved -->
				<st_200 statval="200"/>
				<st_999 statval="999"/>
				<!-- 900 to 999 can be used for custom approved status -->
				<st_600 statval="600"/>
			</custom_menu>
		</request_item_stuck_approval_action>
...		
		<request_item_stuck_fulfillment_action>
			<!-- status values must be synchronized with the status list in request_header and request_item -->
			<!-- A "default" value for the attribute "current_status_value" indicates these statuses are listed by default in the "item status" menu if no other custom statuses are defined -->
			<!-- The order of the statuses that appear in the status drop-down lists on the UI are based on the sequence of the status codes added here 
				For ex: because status 1999 is defined above 2000 in this file, then status 1999 appears above status 2000 in the status drop-down lists on the UI   
		 -->
			<custom_menu current_status_value="default">
		
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
	
			<custom_menu current_status_value="1000">
			
				<st_1000 statval="1000"/>
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
			
			<custom_menu current_status_value="1001">
				<st_1001 statval="1001"/>
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
			
			<custom_menu current_status_value="1002">
				<st_1002 statval="1002"/> <!-- if this value changes, synchronize with items located in section uapm_url below -->
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
			
			<custom_menu current_status_value="1003">
				<st_1003 statval="1003"/>
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
...			
			<custom_menu current_status_value="1007">
				<st_1007 statval="1007"/>
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
			
			<custom_menu current_status_value="1008">
				<st_1008 statval="1008"/>
				<st_1999 statval="1999"/>
				<st_2000 statval="2000"/>
			</custom_menu>
...
		</request_item_stuck_fulfillment_action>
...
  </shared>