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How to Configure CA Service Catalog to Use Secure Socket Layer

You can optionally configure CA Service Catalog to use Secure Socket Layer (SSL). To do so, perform the following tasks. When you configure a product to use SSL, you change its communication method from HTTP to HTTPS.

  1. Verify that you have a valid keystore containing a trusted certificate. If you have one for another product, you can reuse it for CA Service Catalog.
  2. (Optional) Create a keystore file. This procedure includes generating a certificate and a keystore for testing purposes, using the Java keytool command.
  3. Use a single keystore for all integrated products, if possible. This approach is recommended.

    However, if you have multiple keystores for different products and cannot use a single keystore for all of them, you can optionally merge keystore files. This procedure includes merging the contents of the individual keystore files, resulting in one keystore containing all certificates.

  4. Configure Service View to Use Secure Socket Layer.
  5. If you are integrating CA Service Catalog with CA Process Automation, do the following:
    1. Configure CA Process Automation to use Secure Socket Layer

      Note: For instructions, see your CA Process Automation documentation.

    2. Configure CA IT PAM to communicate with CA Service Catalog using Secure Socket Layer
  6. If you are integrating CA Service Catalog with CA Workflow, do the following:
    1. Configure CA Workflow to use Secure Socket Layer
    2. Configure CA Workflow to communicate with CA Service Catalog using Secure Socket Layer (SSL)
  7. If you are integrating CA Service Catalog with BusinessObjects Enterprise, do the following:
    1. Configure BusinessObjects Enterprise to use Secure Socket Layer

      Note: CA Business Intelligence packages and delivers BusinessObjects Enterprise. Therefore, you use CA Business Intelligence to configure BusinessObjects Enterprise to use SSL; for instructions, see your CA Business Intelligence documentation.

    2. Configure BusinessObjects Enterprise to communicate with CA Service Catalog using Secure Socket Layer
  8. Add self-signed certificates to the keystore, if applicable.