Best Practices › Guidelines for Customizing Catalog Content › Catalog Entries

Catalog Entries

As an administrator, you use the Service Builder to create and maintain catalog entries. The following types of catalog entries exist:

• Folders
• Services
• Service option groups
• Service options
• Images
• Category, class, and subclass

Understand these types before you create or modify catalog entries.

Large numbers of entries in a single container can be difficult for catalog users to navigate. Therefore, as a general guideline, we recommend that you limit the number of entries in a container to ten. For example, verify that no folder contains more than ten subfolders or services. Similarly, verify that no service contains more than ten service options, and so on.

Note: The Best Practice Content: Foundation does not add new statuses to the predefined statuses in CA Service Catalog.