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CA Service Accounting lets IT managers administer and provide access to all their services through the Service Builder menu option. These services can be organized into a folders structure and published to a particular Business Unit or made available to the entire enterprise. A service consists of one or more service option groups, which are used to describe IT services and contain the cost associated with subscribing to the service. This cost can be based on transaction, usage-based billing, rate and more. These service option groups can be comprised of many types of chargeable and non-chargeable elements including application, agreement, and text.
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