Using CA Service Accounting › Invoicing and Financial Reporting › Create a Service Definition

Create a Service Definition

To create a service definition

1. Select Service Builder, Service Option Groups from the menu and click the Add button.
2. Complete the Service Option Group Details dialog selecting:
   • Type = Fixed
   • Selection Type = Choose Many
3. Click OK.
4. Verify that the newly saved Service Option Groups appear on the Service Builder, Service Option Groups page. Click the newly created Service Option Group to see the Service Option Elements Definition window.
5. Define the first column to include an Application type element. Click Dbl Click to Add Value and the Service Option Element Definition Dialog pops up. Select:
   • Type = Application
   • Pricing Structure = Usage Based
   • Cost Type = Specify Value

     As a best practice, do not select User Specified for the Cost Type if you are using usage based billing through data mediation logical mapping. If you select User Specified for the Cost Type, then users can overwrite the default unit cost defined in the original service definition, which you specify in the next parameter. However, data mediation logical subscription is designed to use the default unit cost defined in the service definition.

   • Unit Cost = any numeric value
   • Application = any available application (this example uses Operating System Platform)
   • Metric = any available metric (this example uses Disk Quota Used (KB) Per User).
   • Click Update.
   • Click Save on the Service Option Element Definition.
6. Associate the service option group to a service, as follows:
   1. Click Service Builder, Services.

      The Services page appears.

   2. Click the Add button. In the Service Details pop up, select:
      • Type = Service
      • Selection Type = Can Select Many Times
7. Click Save.
8. Select the Define icon from the Action column. Select the service option group created above to include in the Service and then click Save Selection.
9. Click OK.

You have created the service definition.

More information:

Using Service Builder