Using Web Services › Addition of Attachments to Requests

Addition of Attachments to Requests

The addRequestAttachmentWithPath web service replaces the earlier addRequestAttachment web service. The addRequestAttachmentWithPath web service does the following:

• Provides an automated, efficient, consistent, and reliable mechanism for adding attachments to requests
• Provides significant advantages over using earlier web services or manual methods

You can use each of the following methods to add attachments to requests with the addRequestAttachmentWithPath web service:

• Add attachments stored using the document management feature of CA Service Catalog
• Add attachments stored using third-party web-based distributed authoring and versioning (WEBDAV)

Important! Wherever applicable, replace instances of the old web service (addRequestAttachment) with the new web service (addRequestAttachmentWithPath).