Integrating with CA APM › How to Work With Assigned Assets › Remove Asset Assignment

Remove Asset Assignment

If an asset has been incorrectly assigned to a requested service option, you can remove the incorrect assignment. Click Remove Assignment from the Actions drop down list on the Assign Assets window. The list of assigned assets is displayed.

To remove the assignment for one or more non-Software assets assigned to the requested service option:

1. Select the check box for each asset in the Search Results List for which assignment is to be removed for the requested service option.
2. Complete the Asset Information section of the Assign Assets window.

   The assets for which assignment is to be removed are updated with the specified information.

   Note: If a field is left blank, the associated field on the assigned assets is set to blank. For more information on the meaning of the asset-related fields, see the CA APM documentation.

3. Click the Remove Assignment button.

   The Remove Assignment list of assigned assets is displayed. The status of the requested service option is not affected by a remove assignment.

To remove the assignment for a Software asset assigned to the requested service option

1. Select an asset in the Search Results List for which assignment is to be removed for the requested service option.

   The Asset window is displayed for the selected asset.

2. Navigate to the Entitlements for the Software asset and select an entitlement for which to remove the assignment.
3. Click the Remove Assignment and Save button.

   The asset is removed from the list of assigned assets. The status of the requested service option is not affected by a remove assignment.

Note: For more information see the CA APM documentation.